For voice agents & IVR
Voice agents that actually understand your callers
Retire press-1 menus. Sema Ink is the speech layer that lets your voice bot understand Twi, Pidgin and English, so customers self-serve in the language they speak.
The problem
Rigid menus fail the people who need them most
Press-one trees and English-only bots frustrate the callers they are meant to serve. They give up, or they escalate to a human, and every escalation is a cost.
The blocker is almost always the same: the system cannot understand how people really talk.
What Sema Ink does
Natural voice, in local languages
Sema Ink is the ASR that sits under your voice agent or IVR. Callers say what they want, in the languages they mix naturally, and your bot understands the intent.
Plug it into the stack you already have, so balance checks, top-ups and status requests get handled without a person.
Automate
Calls a voice agent can take
| Intent | Example |
|---|---|
| Balance & status | Check airtime, data or account |
| Self-service | Reset, top-up, track an order |
| Triage | Understand, then route with context |
Support
Frequently asked questions
No. It is the speech layer that plugs into your existing voice-agent or IVR stack.
Yes, that is the point. Callers can mix Twi, Pidgin and English freely.
Yes, it runs in streaming mode for real-time understanding.
Through a simple speech-to-text API, batch or streaming.
Keep exploring
Start typing with your voice.
Twi, Pidgin and English. In any app. Free to try.
Get Sema Ink