For banks & fintech
Voice that meets customers, and compliance, where they are
Transcribe support and dispute calls into a compliant record, and let customers bank by voice in the languages they actually speak.
How can I help you today?
The problem
Every call is a record you are responsible for
Disputes, complaints and support calls all carry regulatory weight. If you cannot accurately capture what was said, in the languages customers say it, you have a gap in your record and your customer experience.
What Sema Ink does
An accurate record, and voice access
Turn every call into a precise, searchable transcript for compliance and dispute resolution. And let customers check balances or report issues by voice, in Twi, Pidgin or English, instead of forcing them through English-only flows.
Where it fits
Across the bank
| Area | Use it for |
|---|---|
| Compliance | An accurate record of every call |
| Disputes | Search and resolve faster |
| Support | Voice access in local languages |
Support
Frequently asked questions
It can run entirely on your own infrastructure, so audio and transcripts never leave your control.
Yes, an accurate, searchable record of each call.
Twi, Pidgin and English, including mixed speech, with more on the way.
Yes, it is the speech layer for voice banking and self-service.
Keep exploring
Start typing with your voice.
Twi, Pidgin and English. In any app. Free to try.
Get Sema Ink