Use cases
Speech that understands how Africa speaks.
A code-switch speech engine for the businesses that serve Twi, Pidgin and English speakers, from contact centers to your own product.
Understand every call, in every language your customers speak
Sema Ink transcribes and analyses calls in Twi, Pidgin and English, code-switching included, so nothing said to your agents is lost.
Voice agents that actually understand your callers
Retire press-1 menus. Sema Ink is the speech layer that lets your voice bot understand Twi, Pidgin and English, so customers self-serve in the language they speak.
Voice self-service for millions of subscribers
Let subscribers manage their accounts by speaking, in their own languages, and take the routine load off your call centers.
Voice that meets customers, and compliance, where they are
Transcribe support and dispute calls into a compliant record, and let customers bank by voice in the languages they actually speak.
A speech API for the languages Africa actually speaks
Drop code-switch speech recognition into your product with one API call. Twi, Pidgin, English and more, batch or streaming.